Where we ship
We ship all of our products to any location in the US via UPS ground. We ship our acrylic sheet in smaller size sheets, 12" x 12" and 12" x 24" to international locations via the US mail.
How we ship
At the time of check out, the default shipping method is UPS ground. Use the map below to determine the delivery time for your package.
Please note: While we list UPS as our shipping method we may use USPS priority mail on small orders. This will get the material to you faster. Please email us after you place the order if this is a problem. The shipping charges cover shipping and handling costs. If you need a faster shipping method call us at 800-533-5843
(note: we are not able to ship resins or liquids using any other method than UPS ground.)
The exact amount you will pay for shipping is calculated during checkout.
When we ship
Orders are usually shipped the next business day after they are received. Occasionally we need an extra day to process your order but all orders will be shipped within 48 hours of receipt.
You will get a tracking number sent to your email address from UPS once the package is in the system. The email will list the tracking number and the delivery date of the package.
Returns, Warranty Service
We guarantee all of our products. If you receive a product that you are unhappy with simply call us and we will arrange for its return. Occasionally we make a mistake and ship the wrong product, the wrong color, or the wrong size. We will be happy to replace, at our cost, the product and ship it at once.
We are not able to pay for overnight shipping to correct errors, even if it is our mistake.
Please allow enough time to receive your product, make sure it is correct and possibly have it corrected before your project is due.
Please do not send any return merchandise to us without our authorization.